SAME
STORY - DIFFERENT DAY
By Sall Goodman
February 7th, 2006
As
I was browsing through the Rossland Record this past week I noticed
an inordinate amount of press on Red. The spin doctors' were hard
at work answering the questions to make all happy but effectively
saying the same things over and over again - nothing! A few things
however did stand out.
It
would seem that RMV's spokes model Howard Katkov has announced that
a new 300 acre "beginner" area will be completed by next
season including the installation of a new chairlift. He cites the
fact we (as in the "skier") are all getting older and
need some easier terrain to tackle. Yep that's why the locals and
tourists come to ride Red - nice easy to tackle terrain. I think
Howie needs to get off the pipe for a while!
Katkov
then goes on to talk about the challenges of the ski resort business
in Rossland and the fact skier visits haven't increased since he
bought the place. So this is new information to him and his cronies?
I don't get it. I assume being the astute business person that he
is his initial business planning would have determined that the
Rossland market was a tough one to grow. Of course a couple of years
later, after this great epiphany, he has come to realize that growth
will be tough with half of RMV's revenues coming from season pass
holders. So of course it makes sense to spend millions on a new
beginner area? My informal poll of regular visitors and locals would
suggest the demand for a new beginner area would amount to the margin
or error!
I do
like the fact that it has finally been openly stated that the business
model for the development of the infrastructure of the resort is
tied solely to real estate sales. (See SGR http://www.sallgoodman.com/011126.htm
and http://www.sallgoodman.com/040708.htm
). "Nuf said!"
From
here, we are taken back to the fun issues like, lockers, the Day
Lodge, Paradise Lodge and your lunch, parking and my favorite comment
- the incredible invisible changes that have occurred.
Let's
start with the, "invisible changes". The maintenance program
has been beefed up to the point where other resorts are coming to
Red to understand how they do it so well. Kudos to Mr. Jones for
keeping the Catskinner Chair, oops, I mean the MotherLode Chair
operating at all. I am sure anyone in his chosen vocation would
be interested in how he possibly can do it with the tools he has
been given. I do however find it hard to believe that the Intrawest
Maintenance people are looking to Red for advice on how to maintain
their multi-million dollar lift system. As a matter of fact I think
Mr. Jones should be the highest paid employee of RMV based on what
he has to work with!
How
about the early snow causing parking to be a problem? No, the real
problem was the fact the RMV tried to jam as much real estate development
infrastructure into the pool area and old parking lot too late in
the building season. Poor planning again caused this problem. Early
snow is a regular occurrence in the Kooetnay's and if the intention
was to fill in the pool and use the area for parking that should
have been the plan from the start. Of course the real plan was to
get as far along the real estate development curve as possible -
talk about a quality experience while visiting, parking in the mud
or on the highway and walking a mile to the Lodge. Doesn't that
just make ya want to come back over and over!
Moving
on to lunch (and I am hungry) apparently all are welcome to eat
their homemade lunch in Paradise Lodge - just not at lunchtime.
Again, a bad decision causes a bad experience for paying customers.
The $250,000 that was spent on the Lodge needs to be paid for somehow,
so the brain trust has decided to allow bag lunches to be eaten
prior to 11am and after 1pm. RMV needs the 2 hour period to sell
$5.00 bagels and soup. This is the compromise? The article goes
on to say that if you are still eating your lunch at 11:05 am the
Brown Bag Police won't take away your tuna sandwich and make you
buy a $7.00 pita wrap. God help us all. What would happen if you
got caught with a bottle of water? "Pour that out immediately
sir and buy a double decaf low fat latte." How about going
in to get warm or rest and buy nothing - do you have to give up
your seat to a paying customer? Utter stupidity!
Oh,
and just when you thought it insanity had abated, I read that RMV
is contemplating expanding the Lodge further and adding a Mongolian
Snow Yurt at the top of the mountain to serve wine and cheese and
open a wood oven pizza outlet.
First
of all, if RMV is to double the size of Paradise, maybe it would
make sense to have an economy class section and a first class section.
Those of us in economy could bring our own lunches, while those
in first class would dine on caviar and Dom Perignon.
A Mongolian
Snow Yurt essentially a big circular piece of canvas will apparently
house a wine and cheese bar and serve wood oven pizza. As most of
you know, yurts are normally used as backcountry hostels for those
of us that tour. I am just thinking on my feet here, but what if
they franchised the "MONGOLIAN SNOW YURT WINE & CHEESE
PIZZA OUTLET" idea and placed them all over the Kooetnay's
in the backcountry. Wouldn't it be great to hike for a couple of
hours and before you ride the fresh instead of a power bar and some
water you stop in for a little Mondavi Coastal Cab Sav, a piece
of old OKA cheese and slice of pizza? All for the rock bottom price
of $20.00. Stupid is as stupid does!
Call
me crazy here but what about - buying a new lift!
Think
about it. Get skiers to the top faster, tire them out faster, they
will go to the bar earlier for longer and RMV will make more money.
As a matter of fact, they could buy another used lift. I am sure
Whistler has an old one sitting around somewhere. Maybe they could
find one on eBay?
Continue
to clear the alder and stop wasting what little capital is available
on a new Pizza Hut concept and expanding a Lodge that no one wants
to use anyway because of the cost.
It
would seem that the truth is finally starting to show through the
façade. Why invest in the real issues that will bring skiers
when you can use other people's money to see if the real estate
play will work.
I like
the fact that council is pointing the proverbial gun at RMV's in
regard to a schedule - there should be a timeline in regard to REAL
INVESTMENT at the mountain. Boldly, I might suggest that RMV and
anyone or corporation for that fact associated with them will not
be permitted to develop any further until substantial investment
is made improving the infrastructure of the resort. Maybe a new
parking lot now, new and or updated lifts system, continued trail
clearance etc, etc. These are the kind of things that cause the
locals to buy into the model and the tourists to come.
Katkov
at the end of the day is a prudent business man, when it comes to
investing HIS capital and that of the partners of RMV's. Other than
the purchase of the mountain and assets attached, it would seem
to me that there was never any intention of real investment to improve
the experience at Red. The model is simple, sell real estate, take
as much as possible and if there is some capital left, invest in
infrastructure. The only risk that RMV's has really taken is that
the City of Rossland finally stops them in their tracks and forces
the issue of real mountain improvement to the forefront.
The
one thing however that is becoming quite evident as time goes by
is Howard Katkov's career as a spin doctor is in rapid decline!
My
advice, don't quit your day job!
Rock-On
Sall
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